Find your rhythm

Short, practical guides to help you get up and running quickly and make the most of everything The Stream has to offer.

Feel the intention in every note

Our app puts control in your hands, so you can manage the music across your space from wherever you are. Centrally or zone by zone, it works the way you do.

Designed to play well with others

The Stream integrates effortlessly with any existing audio setup. Whether you use professional-grade systems or simple smart speakers, our music is ready to play through the hardware you already have.

Make the most of The Stream

Add team members, manage different zones, and personalize the music across every space.

Frequently Asked Questions

Still got questions?

Once I have an account, how do I access the streaming platform?

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How do I login to the Stream?

While most customers use a phone or tablet connected to WiFi for easy access to The Stream, you can also download soundscapes directly to your device for offline playback. The Stream can connect to speakers throughout your space in whichever way you have set up, whether that's networked audio, wired amp, Bluetooth, aux cabling, or WiFi. We continuously release new product features; sign up for our newsletter in the footer to be the first to hear about them.

How do I connect speakers?

Double check you’re connected to the internet and logged in to your account on your chosen streaming device. Then simply connect your speaker(s) via a bluetooth, aux cabling or WiFi connection to the same device and start streaming or if using the app connect to a networked/ wired audio system with that device. We’ve created these short how to videos to help.

What sort of music is available?

We have an extensive library of soundscapes categorized by mood, outcome and duration, enabling you to easily personalize the music to your spa and client needs at the touch of a button. All of our soundscapes have been created by world-leading musicians, scientists and wellness practitioners, and are designed to elevate your treatments by delivering tangible health and wellbeing benefits for your clients. To find the perfect music for your needs, simply browse our collection by theme or head over to our elevate page for some inspiration.

How long are the soundscapes?

We've curated soundscapes to complement popular treatment durations: 45, 60, 90, and 120 minutes. For shorter experiences that can be added as bolt-on touchless treatments, our Breathwork category offers 5, 10, and 15-minute options. You can find all our shorter soundscapes ideal for multi-modality layering here. If you prefer a hands-off approach, our 12-or-24hour soundscapes will guide you through your day. All soundscapes can be downloaded via the app for offline playback, so your music keeps playing even without a WiFi connection.

If I run a spa with 10 treatment rooms, what is the total cost?

When choosing which subscription is most suitable, you have two options to choose from, The Stream Essential or The Stream Unlimited.
The Stream Essential allows you to play the same music throughout all zones in your spa. For a Spa with 10 treatment rooms, The Stream Essential would cost a total of USD$250pa.
The Stream Unlimited subscription allows you to personalize the music by zone and treatment. With The Stream Unlimited, you can control the music centrally or give your guest or therapist control over the sensory experience, tailoring music to the treatment that is being delivered. For a Spa with 10 treatment rooms, The Stream Unlimited would cost a total of USD$750pa. This represents a significant saving versus licensing the music directly or through other service providers who charge on a by zone basis.

What if I have more questions about how it works or problems with the service?

Answers to the most commonly asked questions can be found here, in the FAQs link in the bottom left hand corner of this page, or chat with our online assistant in the bottom right corner of the FAQs page. Prefer visual guides? Check out our how-to videos here. Still can’t find what you need? Then reach out to our team at support@myndstream.com and we’d be happy to assist.